Terms of Service

Last updated: Dec 17, 2025

These Terms of Service ("Terms") govern your access to and use of the Crimbo.AI web application and related services (the "Service") provided by Izhar Fine Software Solutions ("we", "us").

1) Acceptance of Terms

By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2) Eligibility

You must be at least 13 years old (or the minimum age required in your jurisdiction) to use the Service. You must be at least 18 years old to use the Service on behalf of a business or organization. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3) Accounts & Authentication

You may sign in using email/password (via Firebase Authentication) and/or Google sign-in (OAuth), depending on configuration.
You are responsible for maintaining the confidentiality of your account and for all activity under your account.
You agree to provide accurate information and keep it up to date.

4) The Service

The Service provides tools for CRM-style workflows, including client management, task tracking, and WhatsApp conversation features, plus optional notifications and offline/PWA functionality.

5) Your Content

"Your Content" includes information you or your users upload or process through the Service (e.g., client records, tasks, messages). You retain ownership of Your Content.

License to operate the Service: You grant us a limited license to host, store, process, transmit, and display Your Content only as necessary to provide and improve the Service.
Your responsibilities: You represent you have the rights to collect and use Your Content and that your use complies with applicable law (including privacy and communications laws).

6) Acceptable Use

You agree not to:

Use the Service for illegal, harmful, or fraudulent activity.
Violate the privacy or rights of others, including sending unlawful or unsolicited messages.
Attempt to access, probe, or disrupt systems or accounts without authorization.
Reverse engineer, copy, or resell the Service except as permitted by law or our written permission.
Use the Service or third-party integrations to promote, sell, schedule, manage leads for, send messages for, or otherwise assist any activity, products, or services that are prohibited by law or by third-party providers' policies, including adult services, services of a sexual or erotic nature, erotic massage, escort services, dating, gambling, drugs, weapons, restricted medical products, or any other restricted or prohibited activity.

7) Third-Party Services

The Service may integrate with third-party services (e.g., Google, Firebase, WhatsApp/messaging providers). Your use of those services is subject to their terms and policies. We are not responsible for third-party services.

Third-Party Integrations (Google Calendar)

Crimbo integrates with third-party services such as Google Calendar to provide scheduling automation features. By connecting a third-party account, you authorize Crimbo to access and modify calendar data as required to deliver the service. You are responsible for ensuring that you have the right to connect and use such third-party services. Crimbo is not responsible for outages, errors, or policy changes made by third-party providers. Users may disconnect integrations at any time.

Third-Party Integrations and Provider Policy Compliance

Use of any Crimbo.ai integration with third-party services, including (but not limited to) Meta products such as WhatsApp Business, Instagram, and Messenger, Google services, and any other related API or service, is subject to the user's compliance with all applicable terms, policies, and guidelines of the relevant third-party provider. The user is responsible for ensuring that their use of these services (including message content, the nature of the business, the services offered, and communications with their customers) complies with the relevant providers' policies and all applicable law. The Company may restrict, suspend, or disconnect integrations in the event of a suspected violation of a third-party provider's policies or these Terms.

8) AI/Insights Disclaimer

Any AI-generated summaries, sentiment, recommendations, or suggested or automatic responses are for informational purposes only and may be inaccurate. You are responsible for reviewing and verifying outputs before acting on them.

AI Services

This application uses the following AI services: Google Gemini and OpenAI. For more information, see our Privacy Policy.

9) Privacy

Our collection and use of information is described in our Privacy Policy. By using the Service, you agree to our Privacy Policy.

10) Suspension & Termination

We may suspend or terminate access to the Service if you violate these Terms or if we reasonably believe it is necessary to protect the Service, users, or third parties.

11) Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

13) Changes

We may update these Terms from time to time. If we make material changes, we may provide additional notice. Continued use of the Service after changes become effective means you accept the updated Terms.

We may change our subscription or service prices from time to time. If a price change affects an existing plan you are subscribed to, we will give you at least 30 days' advance notice before it takes effect. Continued use of the Service after a price change takes effect constitutes acceptance of the updated price.

14) Data Controller Responsibilities

The customer declares and confirms that they are the "data controller" of the information and bear sole responsibility for compliance with the Privacy Protection Law, 5741-1981. This includes:

Ensuring that the information was lawfully collected and obtaining explicit consent from end users for processing the information through AI tools.
Registering the database with the Registrar of Databases (to the extent required by law for the type of information involved).
Notifying users that the information is transferred to a third party (Crimbo AI) for processing purposes.

15) Indemnification

The user agrees to indemnify and defend the Company, its employees, officers, and suppliers against any claim, demand, damage, loss, fine, cost, or expense, including legal fees, arising from the user's use of the Service, breach of these Terms, violation of law, violation of third-party providers' policies, or from any content, messages, business activity, or information that the user uploaded, sent, managed, or processed through the Service.

16) Contact

Izhar Fine Software Solutions
Email: support@crimbo.ai